Shipping policy
Shipping Policy
Processing Time Orders are processed within 1–2 business days. Orders placed on weekends or holidays will be processed the next business day.
Shipping
- Standard Shipping: 7–12 business days — Free
- Premium Shipping: 5–8 business days — $4.95
We currently ship within the United States only.
Order Tracking Once your order ships, you'll receive a confirmation email with your tracking number. Allow 24–48 hours for tracking to update.
Lost or Delayed Packages If your package hasn't arrived within the estimated timeframe, reach out at support@dunkwash.com and we'll take care of it.
30-Day Money-Back Guarantee
Not happy? No problem. Return your DunkWash within 30 days of delivery for a full refund — no questions asked.
To start a return:
- Email support@dunkwash.com with your order number
- We'll send a prepaid return label
- Refund processed within 3–5 business days
Items must be in original or gently used condition.
Contact 📧 support@dunkwash.com — 7 days a week